What challenge did TextGrid solve?

TextGrid needed an enterprise-grade programmable messaging platform capable of routing high-volume SMS and MMS traffic across multiple telecom carriers without latency spikes or dropped messages during traffic surges.

What performance metrics were achieved by Anviam's engineering team?

The platform scales to over 1,000,000 daily messages, maintains 99.99% uptime, processes API webhook delivery under 50 milliseconds, and reduced infrastructure cost per message by 35%.

Case Study · Web Platform & Telephony API

TextGrid: Scaling Programmable Messaging to 1M+ Daily Transactions

How Anviam designed, built, and operationalized a high-throughput multi-tenant communications platform delivering 99.99% uptime and sub-50ms latency for enterprise telephony clients.

Build a Similar System Back to Portfolio

1,000,000+

Daily Messages Processed

99.99%

Platform Availability

< 50ms

API Webhook Latency

The Challenge

Legacy Latency Bottlenecks & Carrier Rate Limits

TextGrid required an enterprise-grade communications platform capable of handling high-density SMS, MMS, and telephony routing. Legacy infrastructure suffered from queue backpressure during peak promotional blasts, resulting in carrier rate-limit rejections and delayed delivery receipts.

The Architecture & Solution

Event-Driven Microservices on AWS Container Infrastructure

Anviam’s Solutions Architecture team re-engineered TextGrid around an asynchronous event-driven microservices model:

Distributed Queueing

RabbitMQ and Redis Streams decoupling inbound API requests from carrier gateway dispatches, preventing queue saturation.

Multi-Carrier Fallback

Automated carrier routing with real-time health checks to dynamic failover paths if a carrier node experiences latency spikes.

Real-Time Dashboard

WebSocket streaming interface providing live delivery metrics, opt-out management, and campaign analytics to platform admins.

Strict Data Security

ISO 27001 compliant end-to-end data encryption at rest and in transit with detailed audit logging for enterprise compliance.

The Business Results

3.5x Throughput Increase & 35% Lower Infrastructure Spend

Since launching the re-architected platform, TextGrid has scaled seamlessly to over 1M daily messages with zero unplanned outages and sub-50ms API response times. Container auto-scaling on AWS reduced idle cloud compute expenditure by 35%.

"Anviam transformed our messaging infrastructure from a bottleneck into our strongest competitive advantage. Their CMMI Level 3 process discipline and cloud architecture expertise made the migration smooth and zero-downtime."

VP of Product Engineering

TextGrid Communications Platform